DS-160 digital vs print
The online DS-160 form expects a square digital photo that meets dimension and file-size checks published by the Department of State. Many applicants also need physical 2×2 prints for the consular interview. Passprint exports both from one us_2x2 job — do not stretch a 35×45 crop into a square.
Head size
Chin to top of hair (crown) should measure 1 to 1⅜ inches (25–35 mm) inside the 2×2 frame, with the face centred and eyes in the upper half. The us_2x2 preset targets this band so staff are not guessing with rulers on screen.
Background
Use a plain white or off-white backdrop with no patterns, shadows, or other people. Busy walls and window light behind the head are classic DS-160 and consular fails. The white background guide covers cleanup before you lock the square crop.
Glasses
Clear prescription glasses may be acceptable if there is no glare and both eyes are fully visible. Tinted or dark lenses are not. When glare appears on the lenses, remove the glasses and reshoot rather than trying to clone reflections.
Expression and recency
Neutral expression, mouth closed, eyes open, and a recent likeness that still matches the applicant. Smiles, filters, and outdated portraits are common rejection causes on both digital upload and interview review.
Common rejection reasons
Typical rejects include head height outside 1–1⅜ in, shadows on face or background, non-white backdrops, glasses glare, hats (except religious coverings that leave the face visible), cropped ears or crown, low resolution, and digital files that fail DS-160 pixel or byte limits.
Pixels and DPI
At 300 DPI, 2×2 inches is about 600×600 pixels — a practical studio target for sharp prints and a solid base for digital resize when the form asks for a specific pixel range. Soft phone crops below that resolution often look pixelated when enlarged.
Credits and studio workflow
Free accounts receive 3 credits every 72 hours. One credit runs AI processing (background removal, face detection, us_2x2 crop, and head-size framing). Layout editing and rearranging copies on a print sheet do not spend credits. See pricing below for Pro credit pools.
US visa vs US passport photo
Outer size and head-height rules match the US passport square. The difference is delivery: visa applicants often need a DS-160-ready digital file first, then interview prints. Use this visa page for the dual-export path; see the US passport guide when the client only needs passport prints.
Children and infants
Children use the same 2×2 size and head-height band. Keep supporting hands out of frame on a plain light surface. Capture when eyes are open — outdated newborn photos fail when the child no longer matches at the interview.